TOPEX

FAQs – Topex

How can I place an order?
Create an account, browse products, select size, add to cart, and checkout with final details.
Can I add or change size after placing an order?
No, once placed, orders cannot be modified.
What taxes will be charged?
All product prices include GST as per law.
What are the shipping charges?
Shipping is free.
Do you deliver across India?
Yes, we deliver to most Indian cities.

What payment methods do you accept?
COD, Credit/Debit Cards, Internet Banking, Wallets.
How to opt for COD?
Select "Cash on Delivery" at checkout.
Are there COD charges?
No additional COD charges apply.
COD eligibility?
Available for orders below ₹9999.
Money debited but transaction failed?
Refund will be processed automatically.

When will I receive my order?
Shipped in 2 working days, delivered in 5–14 working days.
How can I track my order?
Check order status in your order history.
What is the delivery process?
Stages: Order Confirmed → Out for Delivery → Tentative SLA.

How to return a product?
1. Login at topexindia.com
2. Go to orders
3. Select items and pickup address/date
4. You'll get confirmation via SMS and email
How to cancel my order?
Call: 011-40043132 or Email: support@topexindia.com
How long for refund?
Refunds are processed within 7–12 working days.
What is the return window?
Within 15 days of delivery.

OrderID	Date	Amount	Payment Status	Payment Method	Action

Order	Status	Reason	Created At
#1000	Rejected	Item was damaged . also fabric was not good as expected	21 Jun 2024

Sub Total :
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